Every plumbing job Best Plumbers Adelaide completes across Adelaide is backed by our Lifetime Labour Warranty. If a fault occurs due to our workmanship, we return and fix it at no cost. Lic. #333997.
Trust is earned on the tools, not in a brochure. We back every job for life because we take pride in the work and stand behind it long after the van leaves. The Lifetime Labour Warranty is not a marketing line. It is how a family-owned business holds itself accountable to the homeowners who let us into their homes.
These are the workmanship terms we put behind every job. Plain language, no asterisks.
This covers all workmanship performed by our licensed plumbers, across the four primary services and their sub-services included in your booking.
This covers all plumbing, drain relining, gas fitting, and hot water installation work performed by our team across the four primary service categories.
There is no charge for return visits and labour costs to fix workmanship faults on a job we completed. If we did it wrong, we fix it for free.
We assess the concern promptly and book a technician if a site visit is needed. No unnecessary delays, and no hidden fees on warranty claims.
Some issues sit outside what a workmanship warranty can fairly cover. Here are the exclusions you should know about before you book.
Damage caused after the job by misuse, a third party, or a failure to maintain the system is not covered.
Fixtures, pipes, and systems naturally degrade over time. Wear and tear is not a workmanship fault and is not covered.
Manufacturer faults on the unit or part itself sit under the product's own warranty, not ours. We can help you claim through the manufacturer.
If another plumber, tradie, or DIYer has altered the system after we left, the warranty no longer covers that section.
Claims are simple. Five short steps from your first call to a fixed job.
Call us on (08) 8451 3952 or send a message through the website contact form.
Tell us briefly what is wrong, what we originally did, and roughly when the work was done.
We assess the concern promptly and book a technician if a site visit is needed.
The technician diagnoses the cause and confirms whether the issue is a workmanship fault.
If it is our workmanship, we return and fix it at no cost to you.
The Lifetime Labour Warranty is one of three commitments we put in writing for every booking. The other two cover how the job is performed and how to spread the cost of larger work.
Five clear promises on how every job is handled, from on-time arrival to fixed upfront pricing and a clean, tidy work area when we leave your home.
Bigger jobs do not have to wait. Spread the cost across interest-free Humm instalments so the work goes ahead now and the price is repaid in chunks over time.
Call us on (08) 8451 3952 for 24/7 emergency response or to book a planned job. New customers get $50 off the first service, and every job is backed by our Lifetime Labour Warranty.